Who we are?
AI Geek Solutions Sdn Bhd (AI) was incorporated in 2020. AI provides a full range of managed IT services, products, and solutions. We are your complete outsourced IT support department. From remote or onsite IT support to cybersecurity or cloud services, AI is your personal and dedicated team to solve your IT problems.
At AI, innovation focuses on customer needs. We invest heavily in basic IT resource enablement, concentrating on technological case studies. AI is a private company fully owned by its employees. Our committed and strategic solution team can undertake every aspect of consultancy related to AI core business for our private and public sector customers across all industries in the APC.
For businesses that depend on extensive technologies and technical services, we execute a modern way to manage business IT with our unique approach to managed services –process–driven and cost-effective network support.
With our committed team with over 30+ years of experience and knowledge in the Technology and Business industry, we have become known for managing our tailored managed IT services.
Both Sales and technical Teams work hand-in-hand to understand and listen to your issues, business processes, and more importantly the aspirations of your business in order for us to help you achieve your Tech and business goal. Every IT project we deliver must meet our client's business requirements by utilizing and providing tested and proven technology.
Our mission, vision, goal and motto are entirely dedicated towards a successful long-term partnership with customers aiming to be partners in progress. Our obligation is to provide to Malaysia market (Government & Corporate) with state-of-art Technologies, Support and Services.
What we do?
Our solutions customized to meet the generic and specific needs of the clients, and includes design, installation and superb after sales service. AIGS does not compromise delivered quality and exceptional value for money, empowered by technical staff and expertise to handle projects of any size and scope.
AIGS believes that delivering cost-effective high quality products and services with outstanding after sales service will lead into total customer satisfaction and guarantee the long-lasting relationship with customers.
Who we are?
Doing IT yourself means that the billing is often complicated and Exorbitant – to maintain hardware and software, upgrades, unexpected breakdowns and costs. Good Acquired partnerships can lower the prices
of labor and material
Business as usual without IT resources shortage
AI invest heavily in basic IT resources enablement. We build IT personnel as a recognized continuous supports your organization run smoothly.
We have a team of highly-skilled workers that will be chosen in compliance with the needs of your project. IT outsourcing companies have a wide range of professionals, trained specifically for a certain set of tasks, therefore, our project manager hires people with a particular skill set for every project.
The difference is in our Human Resources
At AI, you get more than just a technical expert – you get a personal, friendly relationship manager resolves your most difficult issues quickly and efficiently.
Team up with an experience IT partner
and leverage over 30 years of successfully outsourcing IT to local businesses.
Get access to dedicated consultants
Who strategize and work with business owners to help achieve their goals. By having experienced experts in optimizing processes and reduce IT downtime.
The main benefit of outsourcing involving in your operations so that you can focus your time to be utilized towards the more value-added objective of the business.
Keeps the operation going in case of employee turnover.
IT Outsourcing Action Plan
Though insourcing is aimed at lowering costs by more evenly distributed workload among employees, it still can be rather expensive as it involves searching, hiring, onboarding, training, salary, and tax payment.
It may be difficult to find the right specialist for a position. What is more, it may be time and money-consuming to upgrade employee skills. Employee attrition is another employment cost to the Company, having to advertise and source for new candidates given the current market condition.
Indispensability of certain employees
If you have a unique project and valuable specialists decide to leave the company, it may lead to a project halt or even shutdown.
Time consuming for retraining
It may be difficult to find the right specialist for a position. What is more important, it may be time and money-consuming to upgrade employee skills. This is another cost to the Company due to insourcing.
Liability and Labor Laws section 20 of the Industrial Relation Act 1967
Section 20 of the Act enables an employee to file for reinstatement due any wrongful dismissal and constructive dismissal claim by an employee. The standard compensation in Malaysia is 12 months’ salary for a probationer and 24 months’ salary for permanent employee.
On-going annual employment cost
Company has to factor in bonus payment and annual increments as part of the on-going cost of employment. The increase of annual increment cost will indirectly impact the overall cost employment benefits as well.
The Benefits of AI Outsourcing
Reduction of employment and human resource risk
The risk associated with employment and human resource shall now be the responsibility of the outsource provider.
Outsource Providers is able to scale the support based on client’s needs
Being a specialist outsource provider for the past 30 years, we are able to scale our support and manpower requirement to ensure our client’s needs and requirement is met at all times.
Client remains focus on its core business
This is one of the major reasons for companies to outsource so the organization can remain focused on their core area of business and not get distracted on core areas of the business with the assistance of outsource partners.
Manage ICT related cost more effectively
The outsource partner being a specialist in the industry will always leverage on cost optimization and the cost optimization could be transferred back to clients taking into account cost of software and licensing.
Is more cost-effective to outsource IT processes to experts who are more equipped to drive profitability and operational efficiencies. Operational efficiency always enhances the company’s bottom line.
IT and HR Support Services
Aigeek provides multiple experienced engineers to onsite support end users such as the maintenance of Windows PCs, laptops, printer support, Wi-Fi, backup process, mobile devices, anti-virus administration, PC formatting for end users, and user access control. Furthermore, we also provide HR administration and IT training support, such as updating and documenting job sheets, requests for change services, Freshdesk updates, and coordination.
Well-known Manufacturer in Malaysia - Y
Popular Hotel in KL- Hotel M
Top Tier Property Developer - Syarikat M
IT Project Management Services
IT project management for Microsoft 365 setup and migration, and Azure AD configuration, including architecture preparation, review, and assessment of the infrastructure designs, IT security, and compliance level before deployment, and thus, project deployment, including installation, setup, configuration, and maintenance.
Petrochemical Logistics - KTSB